AI Chatbots Want to Plan Your Future Trips Should You Let Them? But it’s important first to think about how conversations are more fluid and less structured than typical forms-based experiences that take a consumer through a defined set of screens or steps in order to complete their transaction. The airline industry alone reported increased […]

Shopping Bots: The Ultimate Guide to Automating Your Online Purchases WSS Seeing web traffic from locations where your customers don’t live or where you don’t ship your product? This traffic could be from overseas bot operators or from bots using proxies to mask their true IP address. Footprinting is also behind examples where bad actors […]